Cisco Blogs
Saravanaselvan Senguttuvan
Saravanaselvan Senguttuvan
Technical Systems Architect
Cisco IT CRM Engineering and Transformation Office
Saravanaselvan Senguttuvan is a Technical Systems Architect at Cisco IT's CRM Engineering and Transformation Office (CETO) Support Case Management team. He holds a degree in Electrical Engineering from the University of Madras. He is an AI enthusiast with a solid track record of building scalable cloud and microservices-based solutions, as well as modern data and automation platforms. Outside of work, Saravanaselvan enjoys singing, playing chess, and spending quality time with family.
Articles
The Cisco Support Case Management team built a scalable, AI-optimized database cluster that dramatically reduced resolution times to mere minutes while cutting both initial setup and operational costs by 50%.
